At BaloTrade, we understand that B2B trade involves serious partnerships, large transactions, and often international operations. That’s why our support system is designed to serve wholesalers, exporters, manufacturers, and enterprise buyers with timely, professional assistance throughout the trade process.
Email Support: Reach us at support@balotrade.com (24/7 ticketing system)
Live Chat: Real-time help available on the BaloTrade website
Help Center: Comprehensive FAQs, how-to guides, and policy documents at www.balotrade.com/help
Email: Within 24 hours on business days
Live Chat: Instant or within 5 minutes
Escalations / Dispute Resolution: Within 48–72 hours
Business account setup and verification
B2B product listing and management
Negotiation assistance & messaging tools
Escrow & secure payment handling
Freight coordination and shipping queries
Disputes, refunds, and trade resolution
English, French, Arabic — more languages coming soon
Our goal is to ensure safe, efficient, and trusted international trade for every business on our platform.
Address
1b Baale St, Ogun, Bonojo 120101, Ogun State, Nigeria
Phone
+2349030001741
Become A Seller Apply Now
Address
1b Baale St, Ogun, Bonojo 120101, Ogun State, Nigeria
Phone
+2349030001741
Become A Seller Apply Now
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